Terms & Conditions

1. Scope

These Terms & Conditions apply to the use of the Roomalu online shop and to all orders placed through our online store.

By using our website or placing an order, you agree to these Terms & Conditions.

2. Products and Orders

We make every effort to ensure that product descriptions, images, prices, and availability are presented as accurately as possible.

By placing an order, you submit an offer to purchase the selected products. After your order has been received, you will receive an order confirmation by email.

We reserve the right to refuse or cancel an order where necessary, including in cases of incorrect product information, product unavailability, payment issues, or suspected fraudulent activity.

3. Prices and Payment

The prices displayed on our website at the time of purchase apply to your order.

Available payment methods and any applicable payment information are displayed during the checkout process.

The total price, including any applicable shipping charges, will be shown before you complete your purchase.

4. Shipping and Delivery

We aim to process orders as quickly as possible after payment has been successfully received.

Delivery times may vary depending on the delivery location, shipping method, carrier, product availability, and other circumstances outside our control.

Any applicable shipping costs and estimated delivery information will be displayed during the checkout process.

Delivery times are estimates and are not guaranteed unless expressly stated otherwise.

5. Right of Withdrawal and Returns

If you are a consumer, you may have a statutory right of withdrawal depending on the applicable law.

Where applicable, you generally have the right to withdraw from your purchase within 14 days without providing a reason, subject to applicable legal exceptions.

The withdrawal period generally begins when you, or a third party designated by you, receive the goods.

To exercise your right of withdrawal, please contact us using the contact information provided below.

Unless otherwise required by applicable law, the customer is responsible for the cost of returning the goods.

6. Refunds

If a valid withdrawal or return is accepted, refunds will generally be made using the same payment method used for the original transaction, unless otherwise agreed or required by law.

The time required for a refund to appear in your account may depend on your payment provider or financial institution.

7. Customer Service

If you have any questions about our products, your order, delivery, returns, or these Terms & Conditions, you can contact us using the information below.

8. Contact Information

Roomalu

Address: 228 Park 42 Dr, Locust Grove, GA 30248, United States

Email: contact@roomalu.shop

Phone: +1 (438) 797-2165