Privacy Policy

1. Introduction

At Roomalu, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information may be collected when you use our online store, how we may use it, and how we handle your information.

2. Information We Collect

Depending on how you interact with our website, we may collect information such as:

• Name

• Billing address

• Shipping address

• Email address

• Telephone number

• Order information

• Payment-related information

• Information you provide when contacting customer service

• Technical information related to your use of our website

3. How We Use Your Information

We may use personal information for purposes including:

• Processing and fulfilling orders

• Processing payments

• Arranging shipping and delivery

• Communicating with you about your orders

• Responding to customer inquiries

• Providing customer support

• Preventing fraud and protecting the security of our website

• Improving our products, services, and online store

• Complying with applicable legal and regulatory requirements

4. Payment Information

Payments may be processed through third-party payment providers.

Depending on the payment method you choose, payment information may be processed directly by the relevant payment provider in accordance with its own privacy policy and terms.

Roomalu does not need to store complete payment card information when payment processing is handled by an external payment provider.

5. Sharing Information with Service Providers

We may share information with service providers when necessary to operate our business and provide services to you.

These service providers may include providers involved in:

• Payment processing

• Shipping and delivery

• Order fulfillment

• Website hosting

• Website functionality

• Customer service

• Fraud prevention

• Analytics and technical services

Information is shared only when reasonably necessary for the relevant purpose or when required or permitted by applicable law.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, improve the user experience, and understand how visitors use our website.

Depending on applicable law, you may have choices regarding certain cookies and similar technologies.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain appropriate business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

9. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Request restriction of certain processing

• Object to certain processing

• Request a copy of certain personal information

• Withdraw consent where processing is based on consent

The availability of these rights depends on applicable law and individual circumstances.

10. Third-Party Services

Our online store may use third-party services that have their own privacy policies and terms.

We recommend reviewing the privacy policies of relevant third-party providers when using their services through our website.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updated version will be published on this page with an updated effective date where appropriate.

12. Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us.

Roomalu

Address: 228 Park 42 Dr, Locust Grove, GA 30248, United States

Email: contact@roomalu.shop

Phone: +1 (438) 797-2165