Shipping policy
Shipping & Delivery Policy
1. Order Processing
Order Processing All orders are processed within 1 to 2 business days (Monday through Friday), excluding public holidays. Orders placed on weekends or holidays begin processing the next business day. Once your order ships, you will receive a confirmation email with your tracking information.
2. Shipping and Delivery
Delivery Times Estimated delivery takes 3 to 9 business days after processing, depending on your location and the courier handling your shipment. Delivery windows are estimates and may vary slightly during peak periods or due to factors beyond our control.
3. Shipping Costs
We offer free shipping on eligible orders. The available shipping method may depend on your delivery address and the courier service that covers your area.
4. Delivery Delays
We make every reasonable effort to ensure that orders are delivered within the estimated delivery period.
However, delays may occasionally occur due to circumstances outside our control, including carrier delays, weather conditions, customs procedures, operational disruptions, or other unforeseen circumstances.
Such delays do not automatically entitle you to compensation unless required by applicable law.
5. Incorrect Delivery Information
Customers are responsible for providing accurate and complete delivery information when placing an order.
If an order cannot be delivered because incorrect or incomplete information was provided, please contact us as soon as possible.
Additional shipping costs may apply where permitted by applicable law.
6. Contact
If you have any questions regarding shipping or delivery, please contact:
Roomalu
Email: contact@roomalu.shop
Phone: +1 (438) 797-2165
Address: 228 Park 42 Dr, Locust Grove, GA 30248, United States